A prototype mobile application for triaging dental emergencies

Corey D. Stein, Xiang Xiao, Steven Levine, Titus Schleyer, Harry Hochheiser, Thankam Paul Thyvalikakath

Research output: Contribution to journalArticle

6 Citations (Scopus)

Abstract

Background: Evidence suggests that dental emergencies are likely to occur when preferred care is less accessible. Communication barriers often exist that cause patients to receive suboptimal treatment or experience discomfort for extended lengths of time. Furthermore, limitations in the conventional approach for managing dental emergencies prevent dentists from receiving critical information before patient visits. Methods: The authors developed a mobile application to mediate the uncertainty of dental emergencies. The development and study consisted of a needs analysis and quality assessment of intraoral images captured by smartphones, prototype development, refining the prototype through usability inspection methods, and formative evaluation through usability testing with prospective users. Results: The developed application successfully guided all users through a series of questions designed to capture clinically meaningful data by using familiar smartphone functions. All participants were able to complete a report within 4 minutes, and all clinical information was comprehended by the users. Conclusions: Patient-provided information accompanied by high-resolution images may help dentists substantially in predicting urgency or preparing necessary treatment resources. The results illustrate the feasibility of patients using smartphone applications to report dental emergencies. This technology allows dentists to assess care remotely when direct patient contact is less practical. Practical Implications: This study's results demonstrate that patients can use mobile applications to transmit clinical data to their dentists and suggest the possibility of expanding the use of mobile applications to enhance access to routine and emergency dental care. The authors addressed how to enable patients to communicate emergency needs directly to a dentist while obviating patient emergency department visits.

Original languageEnglish (US)
JournalJournal of the American Dental Association
DOIs
StateAccepted/In press - 2016
Externally publishedYes

Fingerprint

Mobile Applications
Tooth
Emergencies
Dentists
Communication Barriers
Dental Care
Emergency Medical Services
Uncertainty
Hospital Emergency Service
Technology

Keywords

  • Access to care
  • Communication
  • Computers
  • Electronic data exchange
  • Emergencies
  • Informatics
  • Patient relations
  • Public health and community dentistry
  • Software
  • Technology

ASJC Scopus subject areas

  • Dentistry(all)

Cite this

A prototype mobile application for triaging dental emergencies. / Stein, Corey D.; Xiao, Xiang; Levine, Steven; Schleyer, Titus; Hochheiser, Harry; Thyvalikakath, Thankam Paul.

In: Journal of the American Dental Association, 2016.

Research output: Contribution to journalArticle

@article{10712a18cfb948d4812b90f653edd4c5,
title = "A prototype mobile application for triaging dental emergencies",
abstract = "Background: Evidence suggests that dental emergencies are likely to occur when preferred care is less accessible. Communication barriers often exist that cause patients to receive suboptimal treatment or experience discomfort for extended lengths of time. Furthermore, limitations in the conventional approach for managing dental emergencies prevent dentists from receiving critical information before patient visits. Methods: The authors developed a mobile application to mediate the uncertainty of dental emergencies. The development and study consisted of a needs analysis and quality assessment of intraoral images captured by smartphones, prototype development, refining the prototype through usability inspection methods, and formative evaluation through usability testing with prospective users. Results: The developed application successfully guided all users through a series of questions designed to capture clinically meaningful data by using familiar smartphone functions. All participants were able to complete a report within 4 minutes, and all clinical information was comprehended by the users. Conclusions: Patient-provided information accompanied by high-resolution images may help dentists substantially in predicting urgency or preparing necessary treatment resources. The results illustrate the feasibility of patients using smartphone applications to report dental emergencies. This technology allows dentists to assess care remotely when direct patient contact is less practical. Practical Implications: This study's results demonstrate that patients can use mobile applications to transmit clinical data to their dentists and suggest the possibility of expanding the use of mobile applications to enhance access to routine and emergency dental care. The authors addressed how to enable patients to communicate emergency needs directly to a dentist while obviating patient emergency department visits.",
keywords = "Access to care, Communication, Computers, Electronic data exchange, Emergencies, Informatics, Patient relations, Public health and community dentistry, Software, Technology",
author = "Stein, {Corey D.} and Xiang Xiao and Steven Levine and Titus Schleyer and Harry Hochheiser and Thyvalikakath, {Thankam Paul}",
year = "2016",
doi = "10.1016/j.adaj.2016.03.021",
language = "English (US)",
journal = "Journal of the American Dental Association",
issn = "0002-8177",
publisher = "American Dental Association",

}

TY - JOUR

T1 - A prototype mobile application for triaging dental emergencies

AU - Stein, Corey D.

AU - Xiao, Xiang

AU - Levine, Steven

AU - Schleyer, Titus

AU - Hochheiser, Harry

AU - Thyvalikakath, Thankam Paul

PY - 2016

Y1 - 2016

N2 - Background: Evidence suggests that dental emergencies are likely to occur when preferred care is less accessible. Communication barriers often exist that cause patients to receive suboptimal treatment or experience discomfort for extended lengths of time. Furthermore, limitations in the conventional approach for managing dental emergencies prevent dentists from receiving critical information before patient visits. Methods: The authors developed a mobile application to mediate the uncertainty of dental emergencies. The development and study consisted of a needs analysis and quality assessment of intraoral images captured by smartphones, prototype development, refining the prototype through usability inspection methods, and formative evaluation through usability testing with prospective users. Results: The developed application successfully guided all users through a series of questions designed to capture clinically meaningful data by using familiar smartphone functions. All participants were able to complete a report within 4 minutes, and all clinical information was comprehended by the users. Conclusions: Patient-provided information accompanied by high-resolution images may help dentists substantially in predicting urgency or preparing necessary treatment resources. The results illustrate the feasibility of patients using smartphone applications to report dental emergencies. This technology allows dentists to assess care remotely when direct patient contact is less practical. Practical Implications: This study's results demonstrate that patients can use mobile applications to transmit clinical data to their dentists and suggest the possibility of expanding the use of mobile applications to enhance access to routine and emergency dental care. The authors addressed how to enable patients to communicate emergency needs directly to a dentist while obviating patient emergency department visits.

AB - Background: Evidence suggests that dental emergencies are likely to occur when preferred care is less accessible. Communication barriers often exist that cause patients to receive suboptimal treatment or experience discomfort for extended lengths of time. Furthermore, limitations in the conventional approach for managing dental emergencies prevent dentists from receiving critical information before patient visits. Methods: The authors developed a mobile application to mediate the uncertainty of dental emergencies. The development and study consisted of a needs analysis and quality assessment of intraoral images captured by smartphones, prototype development, refining the prototype through usability inspection methods, and formative evaluation through usability testing with prospective users. Results: The developed application successfully guided all users through a series of questions designed to capture clinically meaningful data by using familiar smartphone functions. All participants were able to complete a report within 4 minutes, and all clinical information was comprehended by the users. Conclusions: Patient-provided information accompanied by high-resolution images may help dentists substantially in predicting urgency or preparing necessary treatment resources. The results illustrate the feasibility of patients using smartphone applications to report dental emergencies. This technology allows dentists to assess care remotely when direct patient contact is less practical. Practical Implications: This study's results demonstrate that patients can use mobile applications to transmit clinical data to their dentists and suggest the possibility of expanding the use of mobile applications to enhance access to routine and emergency dental care. The authors addressed how to enable patients to communicate emergency needs directly to a dentist while obviating patient emergency department visits.

KW - Access to care

KW - Communication

KW - Computers

KW - Electronic data exchange

KW - Emergencies

KW - Informatics

KW - Patient relations

KW - Public health and community dentistry

KW - Software

KW - Technology

UR - http://www.scopus.com/inward/record.url?scp=84971283688&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84971283688&partnerID=8YFLogxK

U2 - 10.1016/j.adaj.2016.03.021

DO - 10.1016/j.adaj.2016.03.021

M3 - Article

C2 - 27206728

AN - SCOPUS:84971283688

JO - Journal of the American Dental Association

JF - Journal of the American Dental Association

SN - 0002-8177

ER -