Clinicians' and patients' experiences and satisfaction with unscheduled, nighttime, Internet-based video conferencing for assessing acute medical problems in a nursing facility.

Michael Weiner, Gunther Schadow, Donald Lindbergh, Jill Warvel, Greg Abernathy, Susan M. Perkins, Joanne Fyffe, Paul R. Dexter, Clement J. McDonald

Research output: Contribution to journalArticle

8 Citations (Scopus)

Abstract

Videoconferencing between patients and their physicians can increase patients' access to healthcare. Unscheduled videoconferencing can benefit patients with acute medical problems but has not been studied extensively. We conducted a clinical trial of unscheduled, nighttime videoconferencing in a nursing home, where on-call physicians usually provide care by telephone from remote locations. Although most calls for medical problems did not lead to videoconferencing, physicians and nursing-home residents were satisfied with videoconferencing when it did occur, and physicians reported that making medical decisions was easier with videoconferencing. Videoconferencing was most often conducted to assess residents with changes in mental status, abnormal laboratory values, or falls. Physicians often lacked immediate access to videoconferencing equipment when medical problems with residents occurred. This application could benefit from improved access and portability of equipment.

Original languageEnglish (US)
Pages (from-to)709-713
Number of pages5
JournalAMIA ... Annual Symposium proceedings / AMIA Symposium. AMIA Symposium
StatePublished - 2003

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Videoconferencing
Patient Satisfaction
Internet
Nursing
Physicians
Nursing Homes
Equipment and Supplies
Telephone
Clinical Trials
Delivery of Health Care

ASJC Scopus subject areas

  • Medicine(all)

Cite this

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AU - Dexter, Paul R.

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