Combined time-motion and work sampling study in a general medicine clinic

Joseph Mamlin, Duke H. Baker

Research output: Contribution to journalArticle

33 Citations (Scopus)

Abstract

Planning die reorganization of a large medical clinic has been greatly facilitated through the use of systems analysis and model simulation techniques. This study describes a monitoring system utilizing the separate techniques of time-motion and work sampling which provides the input data for the models thus allowing an accurate simulation of actual clinic operations. Time-motion data is obtained by utilizing permanently installed automatic printing time clocks that record various times on a work sheet accompanying the patient’s chart. Physician activity is determined by work sampling, a technique characterized by random observation sampling. An observation describes the type of physician activity concerned at an instant of time. Activity categories are charting. with patient, consulting and miscellaneous. In a typical week, 471 patients spent an average of 149 minutes in die clinic which included 80 minutes waiting, 8 minutes in exam room prior to physician beginning, 31 minutes physician time and 31 minutes of processing prior to leaving the clinic. The 2,587 observations of the physician group (103 physicians) obtained by work sampling, determined that they spend 37.8 per cent of their time charting, 5.3 per cent consulting. 55.2 per cent with the patient and 1.7 per cent in miscellaneous activities. Reproduce ibility of the data over months of obsrvaion suggest diat it interferes minimally with clinic activity and is a reliable source of data for model simulation and evaluating operational changes.

Original languageEnglish (US)
Pages (from-to)449-456
Number of pages8
JournalMedical Care
Volume11
Issue number5
StatePublished - 1973

Fingerprint

general medicine
Sampling Studies
Medicine
physician
Physicians
management counsulting
Observation
Printing
simulation
Information Storage and Retrieval
systems analysis
system model
Systems Analysis
Ambulatory Care Facilities
time
reorganization
simulation model
monitoring
planning

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health
  • Nursing(all)
  • Health(social science)
  • Health Professions(all)

Cite this

Combined time-motion and work sampling study in a general medicine clinic. / Mamlin, Joseph; Baker, Duke H.

In: Medical Care, Vol. 11, No. 5, 1973, p. 449-456.

Research output: Contribution to journalArticle

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