Emotion and the physician-patient relationship

Research output: Contribution to journalArticlepeer-review

46 Scopus citations

Abstract

This paper develops a framework of the role of empathy in patient care and explicitly links the framework to important outcomes. Following a definition of empathy and clinical examples, evidence is reviewed on the relevance of empathy to increasing patient satisfaction, increasing adherence with physician recommendations, and decreasing the frequency of medical malpractice suits.

Original languageEnglish (US)
Pages (from-to)163-173
Number of pages11
JournalMotivation and Emotion
Volume19
Issue number3
DOIs
StatePublished - Sep 1 1995
Externally publishedYes

ASJC Scopus subject areas

  • Social Psychology
  • Experimental and Cognitive Psychology

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