Fulfillment of patient requests in a general medicine clinic

R. F. Uhlmann, W. B. Carter, T. S. Inui

Research output: Contribution to journalArticle

26 Scopus citations

Abstract

For initial visits to a longitudinal-care internal medicine clinic, we elicited patients' requests for problems to be addressed, measured patients' assessments of request fulfillment, and determined correlates of request fulfillment. Patients rated all requests as fulfilled in 62 of 71 cases (87 per cent). Fewer pre-encounter patient-reported problems, discretionary features of the doctor-patient encounter including more time spent eliciting history of present illness, and greater completeness of laboratory testing were associated with request fulfillment.

Original languageEnglish (US)
Pages (from-to)257-258
Number of pages2
JournalAmerican journal of public health
Volume74
Issue number3
DOIs
StatePublished - Jan 1 1984
Externally publishedYes

ASJC Scopus subject areas

  • Public Health, Environmental and Occupational Health

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