Improvement strategy for local health departments.

T. A. Hatzell, E. S. Williams, P. K. Halverson, A. D. Kaluzny

Research output: Contribution to journalArticlepeer-review

3 Scopus citations


Local public health departments face unprecedented challenges in today's changing health care market: movement toward Medicaid managed care, privatization of public health services, and resource shortages. Internal weaknesses include divergence from the core public health mission, an unfavorable public image, inefficiency in work processes, and inadequate data management. Quality management offers health departments a strategy for addressing these challenges through heightened service effectiveness and improved resource utilization.

Original languageEnglish (US)
Pages (from-to)79-86
Number of pages8
JournalQuality management in health care
Issue number3
StatePublished - Jan 1 1996
Externally publishedYes

ASJC Scopus subject areas

  • Leadership and Management
  • Health(social science)
  • Health Policy
  • Care Planning

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