Information Needs and Requirements for Decision Support in Primary Care: An Analysis of Chronic Pain Care

Christopher A. Harle, Nate C. Apathy, Robert L. Cook, Elizabeth C. Danielson, Julie DiIulio, Sarah M. Downs, Robert W. Hurley, Burke W. Mamlin, Laura G. Militello, Shilo Anders

Research output: Contribution to journalArticle

2 Scopus citations

Abstract

Decision support system designs often do not align with the information environments in which clinicians work. These work environments may increase Clinicians' cognitive workload and harm their decision making. The objective of this study was to identify information needs and decision support requirements for assessing, diagnosing, and treating chronic noncancer pain in primary care. We conducted a qualitative study involving 30 interviews with 10 primary care clinicians and a subsequent multidisciplinary systems design workshop. Our analysis identified four key decision requirements, eight clinical information needs, and four decision support design seeds. Our findings indicate that clinicians caring for chronic pain need decision support that aggregates many disparate information elements and helps them navigate and contextualize that information. By attending to the needs identified in this study, decision support designers may improve Clinicians' efficiency, reduce mental workload, and positively affect patient care quality and outcomes.

Original languageEnglish (US)
Pages (from-to)527-534
Number of pages8
JournalAMIA ... Annual Symposium proceedings. AMIA Symposium
Volume2018
StatePublished - Jan 1 2018

ASJC Scopus subject areas

  • Medicine(all)

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    Harle, C. A., Apathy, N. C., Cook, R. L., Danielson, E. C., DiIulio, J., Downs, S. M., Hurley, R. W., Mamlin, B. W., Militello, L. G., & Anders, S. (2018). Information Needs and Requirements for Decision Support in Primary Care: An Analysis of Chronic Pain Care. AMIA ... Annual Symposium proceedings. AMIA Symposium, 2018, 527-534.