Job-related burnout among juvenile probation officers

Implications for mental health stigma and competency

Laura M. White, Matthew Aalsma, Evan D. Holloway, Erin L. Adams, Michelle P. Salyers

Research output: Contribution to journalArticle

6 Citations (Scopus)

Abstract

The high demands and responsibilities of probation work, particularly with juvenile clients, may lead to burnout, which can negatively impact how probation officers work with clients, particularly individuals with behavioral health concerns. Yet, research examining burnout and related outcomes among juvenile probation officers (JPOs) is limited. We surveyed 246 JPOs in a Midwestern state to identify the prevalence, predictors, and potential outcomes of burnout. JPOs reported moderate levels of burnout; about 30% of the sample scored in the high range for emotional exhaustion and cynicism. Contrary to study hypotheses, there were no group-level differences in burnout scores across gender, race/ethnicity, age, or education. In regression models, burnout was predicted by being White (vs. minority), serving in an urban (vs. rural) county, dissatisfaction with department guidelines, job dissatisfaction, viewing job role as more treatment-oriented along the enforcement-treatment continuum, and turnover intention. JPOs with burnout were more likely to endorse mental health stigma and lack of mental health competency to address juvenile clients with behavioral health concerns. Findings suggest burnout prevention and intervention programs should be considered for JPOs to increase job satisfaction, limit job turnover, reduce burnout, and possibly increase effective practices for managing juvenile clients with behavioral health needs.

Original languageEnglish
Pages (from-to)291-302
Number of pages12
JournalPsychological Services
Volume12
Issue number3
DOIs
StatePublished - Aug 1 2015

Fingerprint

Mental Competency
Mental Health
Health
Job Satisfaction
Guidelines
Education
Therapeutics
Research

Keywords

  • Burnout
  • Juvenile justice
  • Mental health competency
  • Probation officers
  • Stigma

ASJC Scopus subject areas

  • Clinical Psychology
  • Applied Psychology

Cite this

Job-related burnout among juvenile probation officers : Implications for mental health stigma and competency. / White, Laura M.; Aalsma, Matthew; Holloway, Evan D.; Adams, Erin L.; Salyers, Michelle P.

In: Psychological Services, Vol. 12, No. 3, 01.08.2015, p. 291-302.

Research output: Contribution to journalArticle

White, Laura M. ; Aalsma, Matthew ; Holloway, Evan D. ; Adams, Erin L. ; Salyers, Michelle P. / Job-related burnout among juvenile probation officers : Implications for mental health stigma and competency. In: Psychological Services. 2015 ; Vol. 12, No. 3. pp. 291-302.
@article{b320fd2a23974b088b6aa4c33f3d4153,
title = "Job-related burnout among juvenile probation officers: Implications for mental health stigma and competency",
abstract = "The high demands and responsibilities of probation work, particularly with juvenile clients, may lead to burnout, which can negatively impact how probation officers work with clients, particularly individuals with behavioral health concerns. Yet, research examining burnout and related outcomes among juvenile probation officers (JPOs) is limited. We surveyed 246 JPOs in a Midwestern state to identify the prevalence, predictors, and potential outcomes of burnout. JPOs reported moderate levels of burnout; about 30{\%} of the sample scored in the high range for emotional exhaustion and cynicism. Contrary to study hypotheses, there were no group-level differences in burnout scores across gender, race/ethnicity, age, or education. In regression models, burnout was predicted by being White (vs. minority), serving in an urban (vs. rural) county, dissatisfaction with department guidelines, job dissatisfaction, viewing job role as more treatment-oriented along the enforcement-treatment continuum, and turnover intention. JPOs with burnout were more likely to endorse mental health stigma and lack of mental health competency to address juvenile clients with behavioral health concerns. Findings suggest burnout prevention and intervention programs should be considered for JPOs to increase job satisfaction, limit job turnover, reduce burnout, and possibly increase effective practices for managing juvenile clients with behavioral health needs.",
keywords = "Burnout, Juvenile justice, Mental health competency, Probation officers, Stigma",
author = "White, {Laura M.} and Matthew Aalsma and Holloway, {Evan D.} and Adams, {Erin L.} and Salyers, {Michelle P.}",
year = "2015",
month = "8",
day = "1",
doi = "10.1037/ser0000031",
language = "English",
volume = "12",
pages = "291--302",
journal = "Psychological Services",
issn = "1541-1559",
publisher = "American Psychological Association Inc.",
number = "3",

}

TY - JOUR

T1 - Job-related burnout among juvenile probation officers

T2 - Implications for mental health stigma and competency

AU - White, Laura M.

AU - Aalsma, Matthew

AU - Holloway, Evan D.

AU - Adams, Erin L.

AU - Salyers, Michelle P.

PY - 2015/8/1

Y1 - 2015/8/1

N2 - The high demands and responsibilities of probation work, particularly with juvenile clients, may lead to burnout, which can negatively impact how probation officers work with clients, particularly individuals with behavioral health concerns. Yet, research examining burnout and related outcomes among juvenile probation officers (JPOs) is limited. We surveyed 246 JPOs in a Midwestern state to identify the prevalence, predictors, and potential outcomes of burnout. JPOs reported moderate levels of burnout; about 30% of the sample scored in the high range for emotional exhaustion and cynicism. Contrary to study hypotheses, there were no group-level differences in burnout scores across gender, race/ethnicity, age, or education. In regression models, burnout was predicted by being White (vs. minority), serving in an urban (vs. rural) county, dissatisfaction with department guidelines, job dissatisfaction, viewing job role as more treatment-oriented along the enforcement-treatment continuum, and turnover intention. JPOs with burnout were more likely to endorse mental health stigma and lack of mental health competency to address juvenile clients with behavioral health concerns. Findings suggest burnout prevention and intervention programs should be considered for JPOs to increase job satisfaction, limit job turnover, reduce burnout, and possibly increase effective practices for managing juvenile clients with behavioral health needs.

AB - The high demands and responsibilities of probation work, particularly with juvenile clients, may lead to burnout, which can negatively impact how probation officers work with clients, particularly individuals with behavioral health concerns. Yet, research examining burnout and related outcomes among juvenile probation officers (JPOs) is limited. We surveyed 246 JPOs in a Midwestern state to identify the prevalence, predictors, and potential outcomes of burnout. JPOs reported moderate levels of burnout; about 30% of the sample scored in the high range for emotional exhaustion and cynicism. Contrary to study hypotheses, there were no group-level differences in burnout scores across gender, race/ethnicity, age, or education. In regression models, burnout was predicted by being White (vs. minority), serving in an urban (vs. rural) county, dissatisfaction with department guidelines, job dissatisfaction, viewing job role as more treatment-oriented along the enforcement-treatment continuum, and turnover intention. JPOs with burnout were more likely to endorse mental health stigma and lack of mental health competency to address juvenile clients with behavioral health concerns. Findings suggest burnout prevention and intervention programs should be considered for JPOs to increase job satisfaction, limit job turnover, reduce burnout, and possibly increase effective practices for managing juvenile clients with behavioral health needs.

KW - Burnout

KW - Juvenile justice

KW - Mental health competency

KW - Probation officers

KW - Stigma

UR - http://www.scopus.com/inward/record.url?scp=84938210860&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=84938210860&partnerID=8YFLogxK

U2 - 10.1037/ser0000031

DO - 10.1037/ser0000031

M3 - Article

VL - 12

SP - 291

EP - 302

JO - Psychological Services

JF - Psychological Services

SN - 1541-1559

IS - 3

ER -