Leading organizational cultural competency: Nurse leader rounds and care for diverse patients

Yolanda Ogbolu, Debra A. Scrandis, Grace Fitzpatrick, Robin Newhouse

Research output: Contribution to journalReview article

2 Scopus citations

Abstract

Chief nurse executives (CNEs) face challenges in providing high quality, patient-centered care for diverse populations. Although the implementation of culturally and linguistically appropriate services (CLAS) may improve patient satisfaction, the cost of initiatives and education coupled with shortened episodes of care pose obstacles. The article describes themes from a qualitative study with CNEs, describes resources and best practices, and highlights nurse leader rounds as a vehicle for implementing CLAS.

Original languageEnglish (US)
Pages (from-to)627-629
Number of pages3
JournalJournal of Nursing Administration
Volume46
Issue number12
DOIs
StatePublished - Jan 1 2016

ASJC Scopus subject areas

  • Leadership and Management

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