Mobile interface design for low-literacy populations

Beenish M. Chaudry, Kay H. Connelly, Katie A. Siek, Janet L. Welch

Research output: Chapter in Book/Report/Conference proceedingConference contribution

47 Scopus citations

Abstract

Despite the proliferation of mobile health applications, few target low-literacy users. This is a matter of concern because 43% of the United States population is functionally illiterate. To empower everyone to be a full participant in the evolving health system and prevent further disparities, we must understand the design needs of low-literacy populations. In this paper, we present two complementary studies of four graphical user interface (GUI) widgets and three different cross-page navigation styles in mobile applications with a low-literacy, chronically-ill population. Participant's navigation and interaction styles were documented while they performed search tasks using high fidelity prototypes running on a mobile device. Results indicate that participants could use any non-text based GUI widgets but preferred and performed efficiently with large radio buttons. For navigation structures, users performed best when navigating a linear structure, but preferred the features of cross-linked navigation. Based on these findings, we provide some recommendations for designing accessible mobile applications for low-literacy populations.

Original languageEnglish (US)
Title of host publicationIHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium
Pages91-100
Number of pages10
DOIs
StatePublished - Mar 8 2012
Event2nd ACM SIGHIT International Health Informatics Symposium, IHI'12 - Miami, FL, United States
Duration: Jan 28 2012Jan 30 2012

Publication series

NameIHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium

Other

Other2nd ACM SIGHIT International Health Informatics Symposium, IHI'12
CountryUnited States
CityMiami, FL
Period1/28/121/30/12

Keywords

  • Interface design
  • Low-literacy
  • Mobile
  • Navigation style
  • Widget

ASJC Scopus subject areas

  • Health Informatics
  • Health Information Management

Fingerprint Dive into the research topics of 'Mobile interface design for low-literacy populations'. Together they form a unique fingerprint.

  • Cite this

    Chaudry, B. M., Connelly, K. H., Siek, K. A., & Welch, J. L. (2012). Mobile interface design for low-literacy populations. In IHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium (pp. 91-100). (IHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium). https://doi.org/10.1145/2110363.2110377