Mobile interface design for low-literacy populations

Beenish M. Chaudry, Kay H. Connelly, Katie A. Siek, Janet Welch

Research output: Chapter in Book/Report/Conference proceedingConference contribution

40 Citations (Scopus)

Abstract

Despite the proliferation of mobile health applications, few target low-literacy users. This is a matter of concern because 43% of the United States population is functionally illiterate. To empower everyone to be a full participant in the evolving health system and prevent further disparities, we must understand the design needs of low-literacy populations. In this paper, we present two complementary studies of four graphical user interface (GUI) widgets and three different cross-page navigation styles in mobile applications with a low-literacy, chronically-ill population. Participant's navigation and interaction styles were documented while they performed search tasks using high fidelity prototypes running on a mobile device. Results indicate that participants could use any non-text based GUI widgets but preferred and performed efficiently with large radio buttons. For navigation structures, users performed best when navigating a linear structure, but preferred the features of cross-linked navigation. Based on these findings, we provide some recommendations for designing accessible mobile applications for low-literacy populations.

Original languageEnglish (US)
Title of host publicationIHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium
Pages91-100
Number of pages10
DOIs
StatePublished - 2012
Event2nd ACM SIGHIT International Health Informatics Symposium, IHI'12 - Miami, FL, United States
Duration: Jan 28 2012Jan 30 2012

Other

Other2nd ACM SIGHIT International Health Informatics Symposium, IHI'12
CountryUnited States
CityMiami, FL
Period1/28/121/30/12

Fingerprint

Mobile Applications
Population
Telemedicine
Radio
Chronic Disease
Equipment and Supplies
Literacy
Health

Keywords

  • Interface design
  • Low-literacy
  • Mobile
  • Navigation style
  • Widget

ASJC Scopus subject areas

  • Health Informatics
  • Health Information Management

Cite this

Chaudry, B. M., Connelly, K. H., Siek, K. A., & Welch, J. (2012). Mobile interface design for low-literacy populations. In IHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium (pp. 91-100) https://doi.org/10.1145/2110363.2110377

Mobile interface design for low-literacy populations. / Chaudry, Beenish M.; Connelly, Kay H.; Siek, Katie A.; Welch, Janet.

IHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium. 2012. p. 91-100.

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Chaudry, BM, Connelly, KH, Siek, KA & Welch, J 2012, Mobile interface design for low-literacy populations. in IHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium. pp. 91-100, 2nd ACM SIGHIT International Health Informatics Symposium, IHI'12, Miami, FL, United States, 1/28/12. https://doi.org/10.1145/2110363.2110377
Chaudry BM, Connelly KH, Siek KA, Welch J. Mobile interface design for low-literacy populations. In IHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium. 2012. p. 91-100 https://doi.org/10.1145/2110363.2110377
Chaudry, Beenish M. ; Connelly, Kay H. ; Siek, Katie A. ; Welch, Janet. / Mobile interface design for low-literacy populations. IHI'12 - Proceedings of the 2nd ACM SIGHIT International Health Informatics Symposium. 2012. pp. 91-100
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