Nonverbal sensitivity in medical students: Implications for clinical interactions

Judith A. Hall, Debra L. Roter, Danielle C. Blanch, Richard M. Frankel

Research output: Contribution to journalArticlepeer-review

46 Scopus citations

Abstract

Background: Clinicians' accuracy in perceiving nonverbal cues has potentially important consequences, but has received insufficient research. Objective: To examine the relation of medical students' nonverbal sensitivity to their gender and personal traits, as well as to their communication and impressions made during a standardized patient (SP) visit. Design: Psychometric testing, questionnaire, and observation. Setting: One US medical school. Participants: Two-hundred seventy-five third-year medical students. Measurements: Nonverbal sensitivity and attitudes were measured using standard instruments. Communication during the SP visit was measured using trained coders and analogue patients who viewed the videotapes and rated the favorability of their impressions of the student. Results: Nonverbal sensitivity was higher in female than male students (P<0.001) and was positively correlated with self-reported patient-centered attitudes (P<0.01) and ability to name one's own emotions (P<0.05). It was also associated with less distressed (P<0.05), more dominant (P<0.001), and more engaged (P<0.01) behavior by the SP, and with more liking of the medical student (P<0.05) and higher ratings of compassion (P<0.05) by the analogue patients. Correlations between nonverbal sensitivity and other variables were generally stronger and different for male than female students, but nonverbal sensitivity predicted analogue patients' impressions similarly for male and female students. Conclusion: Medical students' nonverbal sensitivity was related to clinically relevant attitudes and behavioral style in a clinical simulation.

Original languageEnglish (US)
Pages (from-to)1217-1222
Number of pages6
JournalJournal of general internal medicine
Volume24
Issue number11
DOIs
StatePublished - Nov 1 2009

Keywords

  • Emotion recognition
  • Medical students
  • Nonverbal sensitivity
  • Patient-centered behavior
  • Standardized patients

ASJC Scopus subject areas

  • Internal Medicine

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