Tailoring interface for spanish language: A case study with chica system

Vibha Anand, Paul G. Biondich, Aaron E. Carroll, Stephen M. Downs

Research output: Chapter in Book/Report/Conference proceedingConference contribution

5 Scopus citations

Abstract

We developed a clinical decision support system (CDSS) - Child Health Improvement through Computer Automation (CHICA) - to deliver patient specific guidance at the point of clinical care. CHICA captures structured data from families, physicians, and nursing, staff using a scannable paper user interface - Adaptive Turnaround Documents (ATD) while remaining sensitive to the workflow constraints of a busy outpatient pediatric practice. The system was deployed in November 2004 with an English language only user interface. In July 2005, we enhanced the user interface with a Spanish version of the pre-screening questionnaire to capture information from Spanish speaking families in our clinic. Subsequently, our results show an increase in rate of family responses to the pre-screening questionnaire by 36% (51% vs. 87%) in a four month time period before and after the Spanish interface deployment and up to 32% (51% vs. 83%) since November 2004. Furthermore, our results show that Spanish speaking families, on average, respond to the questionnaire more than English speaking families (85% vs. 49%). This paper describes the design, implementation challenges and our measure of success when trying to adapt a computer scannable paper interface to another language.

Original languageEnglish (US)
Title of host publicationHuman Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings
Pages398-407
Number of pages10
DOIs
StatePublished - Oct 27 2009
Event1st International Conference on Human Centered Design, HCD 2009. Held as Part of HCI International 2009 - San Diego, CA, United States
Duration: Jul 19 2009Jul 24 2009

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
Volume5619 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other1st International Conference on Human Centered Design, HCD 2009. Held as Part of HCI International 2009
CountryUnited States
CitySan Diego, CA
Period7/19/097/24/09

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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    Anand, V., Biondich, P. G., Carroll, A. E., & Downs, S. M. (2009). Tailoring interface for spanish language: A case study with chica system. In Human Centered Design - First International Conference, HCD 2009 - Held as Part of HCI International 2009, Proceedings (pp. 398-407). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 5619 LNCS). https://doi.org/10.1007/978-3-642-02806-9_46