The potential of crowdsourcing to improve patient-centered care

Research output: Contribution to journalReview article

6 Citations (Scopus)

Abstract

Crowdsourcing (CS) is the outsourcing of a problem or task to a crowd. Although patient-centered care (PCC) may aim to be tailored to an individual's needs, the uses of CS for generating ideas, identifying values, solving problems, facilitating research, and educating an audience represent powerful roles that can shape both allocation of shared resources and delivery of personalized care and treatment. CS can often be conducted quickly and at relatively low cost. Pitfalls include bias, risks of research ethics, inadequate quality of data, inadequate metrics, and observer-expectancy effect. Health professionals and consumers in the US should increase their attention to CS for the benefit of PCC. Patients' participation in CS to shape health policy and decisions is one way to pursue PCC itself and may help to improve clinical outcomes through a better understanding of patients' perspectives. CS should especially be used to traverse the quality-cost curve, or decrease costs while preserving or improving quality of care.

Original languageEnglish (US)
Pages (from-to)123-127
Number of pages5
JournalPatient
Volume7
Issue number2
DOIs
StatePublished - Jun 2014

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Crowdsourcing
Patient-Centered Care
Costs and Cost Analysis
Outsourced Services
Research Ethics
Patient Participation
Resource Allocation
Quality of Health Care
Health Policy
Marketing
Health

ASJC Scopus subject areas

  • Nursing (miscellaneous)

Cite this

The potential of crowdsourcing to improve patient-centered care. / Weiner, Michael.

In: Patient, Vol. 7, No. 2, 06.2014, p. 123-127.

Research output: Contribution to journalReview article

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