The role of education, participation in departmental decisions, and burnout in social support and consulting networks in juvenile probation departments

Evan D. Holloway, Candace Mootoo, Uzay Kırbıyık, Matthew C. Aalsma

Research output: Contribution to journalArticle

Abstract

Juvenile probation officers (JPOs) play an important role as decisionmakers for adolescents under their supervision in the community. While some research has examined how individual and organizational characteristics may affect their decision-making, this is the first study to examine the role of social networks that naturally occur within the juvenile probation department workplace. Specifically, demographics, attitudes about participation in the workplace, and burnout were examined as predictors of social support and consultation networks within the workplace. The current study was exploratory in nature. Participants were JPOs who supervised adolescents in the United States within one state. JPOs who felt more involved in workplace decision-making processes reported receiving more social support from their colleagues. JPOs with some graduate education or a Master’s degree were less likely to provide consultation to others on tough cases or to be rated by others as providing social support. Implications are discussed.

Original languageEnglish (US)
Pages (from-to)72-95
Number of pages24
JournalEuropean Journal of Probation
Volume11
Issue number2
DOIs
StatePublished - Aug 1 2019

Keywords

  • Burnout
  • consultation
  • juvenile probation
  • social network analysis
  • social support
  • workplace decision making

ASJC Scopus subject areas

  • Law

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