Training practitioners to communicate effectively in cancer care: It is the relationship that counts

Howard B. Beckman, Richard M. Frankel

Research output: Contribution to journalReview article

50 Scopus citations

Abstract

The motivation to learn new skills that improve patient care comes from practical experience. Once motivated, trainees and practitioners alike require excellent content and process to modify approaches that improve outcomes. This paper defines content areas the authors believe are needed to improve communication between cancer patients and their practitioners. Perhaps more importantly, the educational process to achieve improved outcomes is discussed and the importance of the context in which that education occurs is stressed. The linkage between administrative behavior and practitioner behavior is described. Synchronicity between the expectations for practitioner practice and the practice environment is needed for practitioners to successfully incorporate the patient-centered practices patients are demanding. Finally, a research agenda is outlined that encourages evaluation of the model proposed.

Original languageEnglish (US)
Pages (from-to)85-89
Number of pages5
JournalPatient Education and Counseling
Volume50
Issue number1
DOIs
StatePublished - May 1 2003

Keywords

  • Cancer care
  • Communication administrator
  • Practitioners

ASJC Scopus subject areas

  • Medicine(all)

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