Twelve tips for just in time teaching of communication skills for difficult conversations in the clinical setting

Laura Jean Hinkle, Lyle Patrick Fettig, William Carlos, Gabriel Bosslet

Research output: Contribution to journalArticle

6 Citations (Scopus)

Abstract

The ability to communicate well with patients and other members of the healthcare team is a vital skill for physicians to have, but one that is often not emphasized in medical education. Learners of all levels can obtain and develop good communication skills regardless of their natural ability in this area, and the clinical setting represents an underutilized resource to accomplish this task. With this in mind, we have reviewed the growing body of literature on the subject and organized our findings into twelve tips to help educators capitalize on these missed opportunities. While our emphasis is helping learners with difficult discussions, these tips can be easily adapted to any other clinical encounter requiring clear communication. Teaching effective communication skills in the clinical setting requires some extra time, but the steps outlined should not take more than a few minutes to complete. Taking the time to develop these skills in our learners will make a significant difference not only their lives but also their patients and their families.

Original languageEnglish (US)
Pages (from-to)1-6
Number of pages6
JournalMedical Teacher
DOIs
StateAccepted/In press - Jun 8 2017

Fingerprint

communication skills
Teaching
Aptitude
conversation
Communication
ability
Patient Care Team
Clinical Competence
physician
educator
Medical Education
communication
resources
Physicians
education
time

ASJC Scopus subject areas

  • Medicine(all)
  • Education

Cite this

Twelve tips for just in time teaching of communication skills for difficult conversations in the clinical setting. / Hinkle, Laura Jean; Fettig, Lyle Patrick; Carlos, William; Bosslet, Gabriel.

In: Medical Teacher, 08.06.2017, p. 1-6.

Research output: Contribution to journalArticle

@article{2621c77d727b45b7a256a9f77189a87d,
title = "Twelve tips for just in time teaching of communication skills for difficult conversations in the clinical setting",
abstract = "The ability to communicate well with patients and other members of the healthcare team is a vital skill for physicians to have, but one that is often not emphasized in medical education. Learners of all levels can obtain and develop good communication skills regardless of their natural ability in this area, and the clinical setting represents an underutilized resource to accomplish this task. With this in mind, we have reviewed the growing body of literature on the subject and organized our findings into twelve tips to help educators capitalize on these missed opportunities. While our emphasis is helping learners with difficult discussions, these tips can be easily adapted to any other clinical encounter requiring clear communication. Teaching effective communication skills in the clinical setting requires some extra time, but the steps outlined should not take more than a few minutes to complete. Taking the time to develop these skills in our learners will make a significant difference not only their lives but also their patients and their families.",
author = "Hinkle, {Laura Jean} and Fettig, {Lyle Patrick} and William Carlos and Gabriel Bosslet",
year = "2017",
month = "6",
day = "8",
doi = "10.1080/0142159X.2017.1333587",
language = "English (US)",
pages = "1--6",
journal = "Medical Teacher",
issn = "0142-159X",
publisher = "Informa Healthcare",

}

TY - JOUR

T1 - Twelve tips for just in time teaching of communication skills for difficult conversations in the clinical setting

AU - Hinkle, Laura Jean

AU - Fettig, Lyle Patrick

AU - Carlos, William

AU - Bosslet, Gabriel

PY - 2017/6/8

Y1 - 2017/6/8

N2 - The ability to communicate well with patients and other members of the healthcare team is a vital skill for physicians to have, but one that is often not emphasized in medical education. Learners of all levels can obtain and develop good communication skills regardless of their natural ability in this area, and the clinical setting represents an underutilized resource to accomplish this task. With this in mind, we have reviewed the growing body of literature on the subject and organized our findings into twelve tips to help educators capitalize on these missed opportunities. While our emphasis is helping learners with difficult discussions, these tips can be easily adapted to any other clinical encounter requiring clear communication. Teaching effective communication skills in the clinical setting requires some extra time, but the steps outlined should not take more than a few minutes to complete. Taking the time to develop these skills in our learners will make a significant difference not only their lives but also their patients and their families.

AB - The ability to communicate well with patients and other members of the healthcare team is a vital skill for physicians to have, but one that is often not emphasized in medical education. Learners of all levels can obtain and develop good communication skills regardless of their natural ability in this area, and the clinical setting represents an underutilized resource to accomplish this task. With this in mind, we have reviewed the growing body of literature on the subject and organized our findings into twelve tips to help educators capitalize on these missed opportunities. While our emphasis is helping learners with difficult discussions, these tips can be easily adapted to any other clinical encounter requiring clear communication. Teaching effective communication skills in the clinical setting requires some extra time, but the steps outlined should not take more than a few minutes to complete. Taking the time to develop these skills in our learners will make a significant difference not only their lives but also their patients and their families.

UR - http://www.scopus.com/inward/record.url?scp=85020681967&partnerID=8YFLogxK

UR - http://www.scopus.com/inward/citedby.url?scp=85020681967&partnerID=8YFLogxK

U2 - 10.1080/0142159X.2017.1333587

DO - 10.1080/0142159X.2017.1333587

M3 - Article

SP - 1

EP - 6

JO - Medical Teacher

JF - Medical Teacher

SN - 0142-159X

ER -