What determines the surgical patient experience? Exploring the patient, clinical staff, and administration perspectives

Olena Mazurenko, Dina Zemke, Noelle Lefforge, Stowe Shoemaker, Nir Menachemi

Research output: Contribution to journalReview article

4 Scopus citations
Original languageEnglish (US)
Pages (from-to)332-346
Number of pages15
JournalJournal of Healthcare Management
Issue number5
StatePublished - Jan 1 2015


ASJC Scopus subject areas

  • Leadership and Management
  • Health Policy
  • Strategy and Management

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